Josh was exceptional in every regard. He came out late on a Sunday (Super Bowl at that!) and quickly determined the issue. While he suspected I would need a new compressor, he nonetheless took the time to perform additional troubleshooting to see if there was anything he could do. When he realized it was not going to be possible, he ordered the parts and fast tracked them, and then returned to install two days later. Installed and verified everything was working properly before he left. Quality service by someone who takes pride in their work. Awesome job...will definitely be signing a maintenance contract with Bayonet. Thanks Josh and Bayonet!
Jason came to inspect possible plumbing issue. He is very competent and meticulous, and has great attention to detail. He went above and beyond to ensure he checked everything possible to ensure we had confidence in our plumbing. He kept us informed every step of the process and answered any questions we had with utmost courtesy and respect, while being bluntly honest. I would recommend Jason to anyone who has a plumbing concern. His professionalism and dedication to his craft are a credit to Bayonet plumbing.
I've dealt with several people from this company for HVAC work and they have all been great. This includes repair techs, sales, and installation techs.
Unlike many in the trades they show up when they are supposed to and get the work done. They are good communicators which I really appreciate.I will certainly use them again.
Albert was incredible! He showed up when he’s stated he would, was professional, knowledgeable and expedient. My issue was resolved and my family is extremely satisfied. Thank you Albert Colon!
The technician Jason Akomer was one of the best customer service experiences I've ever had. He was very polite, informative, and genuine. He took the time to explain what went wrong, how the plumbing works, and that I was covered under warranty. Highly recommend Jason and Bayonet Plumbing!
Todd was so NICE. The circumstances of this plumbing job were not ideal - to say the least. But he did a great job in spite of this...and was cheerful and accommodating throughout the whole process. Kudos to Todd and Bayonet Plumbing.
Luis and Omar were awesome!! Luis went above and beyond to try to help us out. Very professional, friendly and knowledgeable. Louis was able to turn a negative situation into a positive experience which is hard to do. Next time I need a visit, I will be requesting Luis. Thanks again guys. Great to have AC again!!!!
Colby was very professional and knowledgeable. He was able to determine that another technician (from another company) misdiagnosed our HVAC issue the day prior, and offered the appropriate diagnosis and repair. We couldn't have asked for a better tech.
I’ve never experienced such awesome plumbers
They fixed everything and were a delight to have. I have in the past feared when a plumber would be coming because everytime they made me such a mess and were unpleasant to deal with. The two men that came today were fabulous
An excellent customer experience. Quick delivery and installation. Both technicians were knowledgeable, professional and courteous. They explained the process, did their own clean up and were super nice. They both deserve a free lunch from Bayonette. Their quality of service deserves recognition.
Here I am